Privacy Policy

Effective date: 2025-01-01

This Privacy Policy explains how Roads Ireland collects, uses, discloses, and safeguards personal data when you engage with our guidance on Travel card, bus service, and public transport service in Ireland. We act as an information provider and local business support, not as a card issuer. Please read this policy carefully to understand our practices.

Information we collect: We may collect identifiers (such as name and email), contact details, and basic usage information when you subscribe for updates, request assistance, or browse our pages. If you contact us, we process the content of your inquiry. We do not collect payment card numbers. Technical data such as IP address, device type, browser, and referring URLs may be logged for security and analytics.

Lawful bases: We process data on the basis of your consent (for subscriptions and marketing), performance of a contract or pre-contractual steps (when responding to your requests), and legitimate interests (site security, service improvement, and aggregated analytics). Where consent is used, you can withdraw it at any time.

How we use data: We use your information to answer questions about routes, fares, and top-ups; to send subscribed updates; to improve content; to prevent fraud; and to comply with legal obligations. Aggregated, de-identified insights may be used for reporting and planning.

Sharing: We may share data with service providers who host our website, deliver emails, or provide security and analytics. These parties act under contracts that require confidentiality and appropriate safeguards. We do not sell personal data. Where required by law, we may disclose data to authorities.

International transfers: If data is transferred outside the EEA, we implement appropriate safeguards, such as Standard Contractual Clauses, and assess partner protections. You may request information about these measures using the contact details below.

Data retention: We keep personal data only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements. Subscription data is retained until you unsubscribe or request deletion.

Your rights: Subject to applicable Irish and EU law, you have rights to access, rectify, erase, restrict, or object to processing, and to data portability. You may withdraw consent where processing relies on consent. To exercise rights, contact us using the details below. We will verify your request and respond within statutory timeframes.

Cookies and tracking: We use essential cookies for functionality and optional analytics cookies to understand engagement. You can manage preferences through your browser settings. For more information about cookie practices, refer to our Legal section and announcements within the cookie banner on our site.

Security: We apply administrative, technical, and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction. Measures include access controls, encryption in transit where appropriate, and continuous monitoring of hosting environments.

Children: Our content targets general audiences and commuting guidance. We do not knowingly solicit data from children under the age permitted by law. If we learn that such data has been provided, we will promptly delete it.

Third-party links: Our pages may reference internal resources such as Legal and Contacts. We strive to keep information accurate but disclaim responsibility for external content beyond our control. Where we embed maps to show our address, the map provider may set cookies in line with its own policies.

Changes: We may update this policy from time to time to reflect operational, legal, or regulatory developments. Material changes will be highlighted on this page with an updated effective date.

Contact: For questions, requests, or complaints, email us at Roadplansleap.com@gmail.com or write to Roads Ireland, 12 Baggot Street Lower, Dublin 2, D02. You may also call + (353) 86 172-94-05. If you believe your rights have been infringed, you may lodge a complaint with the Data Protection Commission (Ireland).

Jurisdiction: This Privacy Policy is governed by the laws of Ireland and applicable EU data protection legislation. Disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the Irish courts, without prejudice to statutory consumer rights.